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COMPLAINT CELLS
(CCS & CMC)
Head Office
(BLCS & CMD)
Branch Offices
Structure of Central Customer Service & Complaints Management Cell (CCS & CMC)
Address:
Sara Tower (5th floor), 11/A, Toyenbee Circular Road, Motijheel C/A, Dhaka- 1000
Phone No. :
0247118627, 02223383371 Fax: 88 02223383370
Mr. Tohidul Anowar Chowdhury Ratib
Designation:
avp & Head of Internal Control & Compliance (ICC) Head of CCS & CMC
E-mail:
ratib@avivabd.com
Mr. Mohammad Touhidul Islam
Designation:
favp & head of hr Officer –HR & Admin customer service & complaint handling officer CSCHO
E-mail:
touhidul@ avivabd.com
Structure of Branch Level Customer Service & Complaints Management Desk (BLCS & CMD)
Agrabad Branch
GEC Branch
Mirpur Branch
Dhanmondi Branch
Uttara Branch
Moulvibazar Branch
Cumilla Branch
Sylhet Branch
Gazipur Branch
Feni Branch
Narayanganj Branch
Address:
World Trade Center (Level: 05), 102-103 Agrabad Commercial Area, Chittagong
Phone No. :
02333310452, 02333314452, 02333319392
Mr. Abdul Halim
Designation:
favp & Head of Agrabad Branch Head of BLCS & CMD
E-mail:
halim@avivabd.com
Mr.kazi Md. Foujul Azim
Designation:
Officer CSCHO
E-mail:
foujul@avivabd.com
Address:
Equity Centrum (Mezzanine floor), O.R. Nizam Road, Near GEC Circle, Chittagong
Phone No. :
0241355954; 0241355955
Ms. Laxmi Sen
Designation:
sPO & Head of GEC Branch Head of BLCS & CMD
E-mail:
laxmi@ avivabd.com
Ms. Ashma Begum
Designation:
Officer CSCHO
E-mail:
ashma@avivabd.com
Address:
M. Azaz Tower, 2rd Floor, 145, Begum Rokeya Sharoni, Senpara, Parbota, Mirpur, Dhaka – 1216
Phone No. :
0258054292, 0258054293
Mr. Omar Faruk
Designation:
spo & Head of Mirpur Branch Head of BLCS & CMD
E-mail:
mnhuda@avivabd.com
Mrs.Nazma Aktarr
Designation:
Senior Officer CSCHO
E-mail:
hasan@avivabd.com
Address:
Green Akshay Plaza, (4th Floor), House # 59, Road# 2/A Dhanmondi R/A, Dhaka-1209
Phone No. :
02223361789
Mr. Md. Nazmul Huda
Designation:
favp & Head of Dhanmondi Branch Head of BLCS & CMD
E-mail:
alauddin@avivabd.com
Mr. quazi Mahmudn Hasan
Designation:
senior principle Officer CSCHO
E-mail:
azaharulhaque@avivabd.com
Address:
Tropical Rafa Tower (4th floor), House # 2, Road # 12, Sector # 06, Uttara, Dhaka
Phone No. :
0248961027; 0248961403
Mr. Md. Abdur Rouf
Designation:
sPO & Head of Uttara Branch Head of BLCS & CMD
E-mail:
omar@avivabd.com
Ms. Jannatul Ferdous
Designation:
Junior Officer CSCHO
E-mail:
jannatul@avivabd.com
Address:
Center Point (1st Floor), Holding-44, Dhaka-Sylhet Road, Moulovibazar
Phone No. :
086163679 & 086163675
Mr. Muhammed Obaidul Haque
Designation:
assist. officer
Head of BLCS & CMD
Mr. syeed Abdullah Hussain
Designation:
business excecutive CSCHO
Address:
Alvir Tower ( 3rd Floor), House : 571, Flat No: B-3, Nazrul Avenue Road, Ranir Bazar, Cumilla-3500
Phone No. :
Mr. Md. Shafiqul Alam
Designation:
FAVP & Head of Cumilla Branch Head of BLCS & CMD
E-mail:
shafiqul@avivabd.com
Mr. Md. Azaharul Islam
Designation:
SENIOR Officer CSCHO
E-mail:
azaharul@avivabd.com
Address:
R.N Tower, Ground Floor, Holding No. 49, Chawhatta, Sylhet
Phone No. :
02996631292, 02996631293
Mr. Shahriar Hasan
Designation:
SPO & Head of Sylhet Branch Head of BLCS & CMD
E-mail:
SHAHRIAR@avivabd.com
Mohammad Saidur Rahman
Designation:
junior Officer CSCHO
E-mail:
saidurrahman@avivabd.com
Address:
Reaz Tower (4th floor) Reaz Nagar, Tangail Chandona Chawrasta, Gazipur City Corporation, Gazipur-1700
Phone No. :
Mr. Tasnim Ahmed Rafsan
Designation:
asst.officer cscho
E-mail:
rafsan@avivabd.com
Mr. Md. Rubel Talukder
Designation:
po & head of gazipur branch. head of blcs & cmd
E-mail:
rubel@avivabd.com
Address:
Icon Khaza Tower (2nd Floor), 54, Shahid, Shahidullah Kaiser Sarak. (S.S.K Road), Feni Sadar, Feni-3900
Phone No. :
Mr. Md. Rasedul Islam
Designation:
PO & Head of Feni Branch Head of BLCS & CMD
E-mail:
rasedul@avivabd.com
Mr. Md. Golam Kibria
Designation:
mr.md.golam kibria junior officer
cscho
E-mail:
kibria@avivabd.com
Address:
Padma City Plaza-2(1st Floor), 55/B, S.M. Maleh Road, Tanbazar, Narayanganj-1400
Phone No. :
Mr. Md. Samsul Haque
Designation:
sPO & Head of Narayanganj Branch Head of BLCS & CMD
E-mail:
haque@avivabd.com
Mr. Sakiful uddin Ahmed Rifat
Designation:
junior Officer CSCHO
E-mail:
rifat@avivabd.com
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