Please lodge your complain through e-mail address and dedicated phone number of CCS & CMC
Name of the Executives of the Customer Services and Complaint Management Cell (CCS & CMC)
(Within office hour from 10:00 Am to 6:00 PM except weekly/government holiday
Head Office:
| Ms. Bilkis Akter Manager & Head Of Internal Control and Compliance (ICC) Head of CCS & CMC Sara Tower (5th floor), 11/A, Toyenbee Circular Road, Motijheel C/A, Dhaka – 1000 Pone:9563371, 9570509 Fax:88-02-9563370 Email:bakter@avivabd.com |
Mr. Md. Ahiduzzaman Asst. Manager- Human Resources Customer Service & Complaint Handling Officer (CSCHO) Sara Tower (5th floor), 11/A, Toyenbee Circular Road, Motijheel C/A, Dhaka – 1000 Phone: 9563371, 9570509 Faz: 88-02-9563370 Email: zaman@avivabd.com |
Branch Level Customer Service & Complaints Management Desk (BLCS&CMD)
Branch # 01, Agrabad Branch, Chattogram
| Tanim Ahamed Siddique Assistant Vice President & Head of Agrabad Branch Head of BLCS & CMD World Trade Center (Level: 05), 102-103, Agrabad Commercial Area, Chattogram Phone: 031-714451-52, 031-2519392 FAx: +88-031-710452 Email: tanim@avivabd.com |
Mr. Md. Rasedul Islam Officer- SME Finance Customer Service & Complaint Handling Officer (CSCHO) World Trade Center (Level: 05), 102-103, Agrabad Commercial Area, Chattogram Phone: 031-714451-52, 031-2519392 Fax: +88-031-710452 Email: tanim@reflbd.com |